Privacy Policy
Last Updated: May 1, 2024
At Reka, we are committed to protecting the privacy and security of our users. This Privacy Policy explains how we collect, use, and safeguard the personal information you provide when using our ride-hailing mobile application and website.
Information We Collect
When you sign up for a Reka account, we collect the following personal information:
- Registration information: Your name, email address, and phone number. If you sign up using your Google or Apple account, we will also receive basic profile information like your name, profile picture, and email address from Google/Apple.
- Payment information: When you add a payment method, we receive your credit card details, which are securely stored by our third-party payment processor.
- User profile information: Any additional details you choose to provide in your Reka profile, such as a profile photo.
- Location data: We collect your location information to provide ride-hailing services and match you with nearby drivers. You can disable location sharing through your device settings.
- Usage information: We collect data about how you use the Reka app, such as the rides you request, your interaction with the app, and any feedback or support inquiries you submit.
How We Use Your Information
We use the information we collect to:
- Provide and improve our ride-hailing services
- Match you with available drivers near your location
- Process your payments for rides
- Communicate with you about your account and trips
- Personalize your Reka experience
- Analyze usage trends to enhance our app and services
- Prevent fraud and ensure the safety of our platform
Sharing Your Information
We may share your information in the following limited circumstances:
- With drivers you are matched with to facilitate your ride
- With third-party service providers who assist us in operating the Reka platform
- If required by law or to protect the rights, property, or safety of Reka, our users, or others
We do not sell or rent your personal information to third parties for their own marketing purposes.
Social Authentication
To provide a seamless sign-in experience, Reka offers the option to sign up or log in using your Google or Apple account. When you choose this option, Google or Apple will share your name, email address, and profile picture with us. We use this information solely to create and authenticate your Reka account. Your Google or Apple account information is not used for any other purpose.
Your Privacy Choices
You can manage your privacy settings within the Reka app, including:
- Deleting your Reka profile information
- Requesting the deletion of your Reka account and personal data
If you have any questions or concerns about our privacy practices, please contact us at info[at]usereka.com.